Was unable to provide the specified model and falsely offered a different class of car, claiming the price was the same. My whole trip was spoiled by this rental experience.
When we arrived at the rental location, we were told there were no automatic cars available and were directed to rent on-site from another car company. After extensive negotiations, we were instructed to go to the airport to pick up the car ourselves. Upon arrival, we were further delayed and charged an extra 69 euros for airport parking. Overall, the service was inefficient, the staff were rude, and the experience was unreliable.
The service was excellent. Since there were no C-class cars available, they upgraded me to a Land Rover.
About QEEQ:10.0/10
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