2 Days in Auckland City

We picked up the car at 7 PM. The inspection was very casual, some scratches could only be seen using our own flashlight. There were obvious scratches on the back of the car, and if we hadn't carefully checked, the inspection staff would have ignored them. Later, we discovered a small rim scratch and were told to refer to the contract; anything not recorded was our responsibility.

Called after landing and was told to wait at the pickup/drop-off zone outside the airport, but it took 20 minutes for them to arrive.

It was my first Global Roaming call to ring for their shuttle and slight language difficulty was overcome because the driver recognised us on his arrival at the airport

I’m very grateful for your service and the car went well. I found communication a little challenging over the phone as I had to clarify my change of circumstances during a stressful situation. Please continue to improve your English to avoid this for future clients. I was also very surprised to receive a call from Washington DC about my booking...

Very easy to book though this platform and will use it amongst other tools when looking for rentals in the future.

Pickup was only problem. Van does not have any logo ! This is a must!! Not everyone has access to a phone straight off the plane.