Milan-Florence-Padua-Como

Waited over an hour to pick up the car, speechless

The credit card expiration date was incorrect, causing the first attempt to fail.

Note that Thrifty's operations are actually handled by the Hertz counter. There are a lot of people, and you need to take a number and wait to be called. There's a ticket machine at the entrance where you enter your last name, and it will show up on the screen. Just wait for your number to be called.

Arrived at the airport car rental location at 19:10, and it took about 2 hours to get the car. I initially wanted to rent a 9-seater car but was first given a 2-seater car, later it was changed to a 9-seater. My reservation required an automatic car, but the rental location only had manual cars. Due to the long wait, I had to accept a manual one.

Long waiting time and low efficiency. There was only one person ahead, but I waited for an hour.