The waiting time was extremely long. Each transaction took significantly longer compared to our experiences in other countries and companies. We rented 2 cars; they gave us one right away but said the other one hadn't arrived yet. After 40 minutes, they gave us the keys to a car that hadn't moved from the parking lot. It was a waste of time, taking a total of 3 hours from paperwork to departure.
Aucune explication de la part de la dame au comptoir lors du retrait du véhicule et même remarque pour le personnel à la réception...
On se sent un peu seul avec eux...
About QEEQ:8.0/10
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