Island Tour

We were a group of 6, with 6 carry-on suitcases and 6 backpacks. We originally booked a mid-large size MPV, but they gave us a 'compact' MPV instead, which clearly did not match the product description. I recall that the price for the given vehicle was cheaper when we initially booked. So, the 6 of us were squeezed together.

Since we arrived at 11 PM, there were not many people, the process was fast, and we got a bigger car than initially booked, a Ford 9-seater, which we were quite satisfied with. There was no insurance upsell and returning the car was smooth, and it seemed there was no deposit required.

The return process took too long, almost missed our flight.

The rental process was not particularly fast, but overall service efficiency was okay, and the staff's attitude was also fine.

The car is very new and in good condition.

Easy to operate and the information on the website is useful and accurate.