New York Airport—New Haven

Easy pick-up procedures

The prices for different car models online are different, but the payment and model at pick-up were the same. My language skills are not good, so I just managed to get by.

Everything went smoothly

The vehicle was good. I booked a Hyundai Santa Fe but received a comparable Chevrolet with less than 4000 miles on it. The Alamo in New York is not very large, just a single counter. You can pick up the car by yourself. The staff might try to upsell a bit but it's not very forceful. Overall, the impression was good.

Took the AirTrain to the car rental area at JFK Airport, which was easy to find since all rental companies are located there. Alamo and National share the same office, but Alamo's signs are less noticeable. Arrived at JFK Airport at 8:30 PM local time and there was no line at the rental counter. Booked a Chrysler 200 but received a Toyota Camry. The car had about 20,000 km on it but was in good condition overall. Drove 2,400 km over 6 days without any issues. The elderly African American gentleman at the store did some upselling, mainly for vehicle upgrades and roadside assistance.