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+1-8007618913
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+44-2035140670
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+81 3-4578-4029
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+56-226665927
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+57-6017940262
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+52-7449800692
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 7201604314
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7201604314
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Reviewed: Thu, Oct 25, 2018
About Budget: 2.0 /10
We booked a Prado model on the website, but the rental company couldn't provide it at the store and couldn't offer a car of the same class. We had to settle for a Chevrolet or a five-seater Toyota RAV4. Although they offered compensation by allowing us to return the car without a full tank of gas, we didn't think this was an equivalent compensation for the following reasons: On the day we arrived, three groups of Chinese customers had also booked the Prado model, but none of them got the car. We suspect the company lowers the price of the Prado to attract bookings but then claims it's unavailable upon arrival, offering lower-class cars instead without equivalent compensation. If we had booked the RAV4 earlier, we wouldn't have chosen this rental company because other companies are obviously cheaper. The rental platform said the company quotes the same price for these two models, but anyone who understands can see that these two cars can't be priced the same.

Relevant Reviews on Budget Christchurch Airport

Tiffany Emma

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Reviewed: Sun, Feb 25, 2024
About Budget: 10.0 /10
Budget and Avis are the same company. Overall, the process of picking up and dropping off the car was pretty convenient. Since there were no special circumstances in between, we only interacted with the rental company during pick-up and drop-off. Booked a Kona, but got an 80,000 km Mitsubishi ASX instead.
About QEEQ: 10.0 /10

Corey

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Reviewed: Thu, May 23, 2024
About Budget: 8.0 /10
Quite good
About QEEQ: 8.0 /10

Maggie Barnard

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Reviewed: Wed, May 8, 2019
“Christchurch to Queenstown”
About Budget: 6.0 /10
The service from the New Zealand lady was markedly different for Chinese customers compared to foreign customers. Her expressions, language, and attitude completely changed. We had a question about an insurance fee, and she was extremely impatient and asked the Chinese-speaking gentleman nearby to translate instead of explaining it herself.
About QEEQ: 10.0 /10

Gladys Sainsbury

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Reviewed: Mon, Apr 2, 2018
“South Island, New Zealand.”
About Budget: 10.0 /10
The service was quite good and the return process was extremely easy without any inspections.
About QEEQ: 10.0 /10

Griselda Nathaniei

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Reviewed: Tue, Oct 9, 2018
“Christchurch - Tekapo - Mt. Cook - Queenstown”
About Budget: 10.0 /10
No queues, very quick. The vehicle was in excellent condition. The Corolla was easy to drive and fuel-efficient. Picking up and returning the car was very convenient and quick. During pickup, the staff member James was very patient in explaining New Zealand's traffic rules. This self-drive trip was perfect!

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