“Heavily overcharged for a small ding that I didn't cause”
About EZU:6.3/10
On drop off, they will definitely go out of their way to find the smallest ding or scratch possible. I was charged $500+ for a tiny ding on the front bumper, even though the staff said it'd probably be around $150. Definitely not worth the cheaper car rental rate when they appear to make their money off small dings that you didn't cause.
“I got what i expected, I am happy with what i paid”
About EZU:8.0/10
I was happy with the service. There were marks on the car that were not not noted on rental agreement. Very excessive reference to pictures taken to check for damage. I had no way of knowing when picture taken as was not present.
About QEEQ:8.0/10
The review process to confirm car returned in acceptable condition took longer than expected compared to other rental firms.
Staff were very friendly and helpful. Great Value for money and well worth going out of the airport for collection. Car was easy to drive and fuel efficient. Only issue - if you're picking or dropping off around school time, the road where you collect the car is extremely busy due to a large school.
About QEEQ:10.0/10
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