Good rental, price was very high. Especially after being forced to by the extra insurance. Will nev

Very nice and friendly staff

I don't know why the rental price I was given didn't match my reservation and was three times higher. My original reservation was for 240 euros, but they quoted me over 670 euros twice. Finally, their manager came over and identified the problem, and they kept apologizing. They also tried to upsell us during the process. When returning the car, the same thing happened. They gave me a bill for 670 euros. What on earth! Are they crazy? The poor economy doesn't justify this. Passat, Passat.

For some reason, the rental price I was given was three times higher than what I had booked. I had initially booked for a bit over 240 euros, but they quoted me over 670 euros. After confirming twice, they still insisted there was no issue. It wasn't until their manager intervened that they found the mistake and apologized. They also tried to upsell me to a higher category vehicle. The same issue occurred when returning the car; they gave me a bill for 670 euros. What the hell! Are they out of their minds? Just because the economy is bad doesn't mean they can do this. Passat, Passat.

The car I received had 90,000 kilometers on it. It was too old and didn't live up to the Hertz brand. I chose Hertz because their cars are usually new, typically with only about 10,000 kilometers. Additionally, the vehicle's features were poor, and the manual sunroof was extremely inconvenient. They also required me to pay a 2000 Euro deposit.

1. The car provided was smaller than originally booked. 2. There was a small problem with the rental car, so we drove back the next morning to change the car, and the car we changed was more in line with the original reservation, but it was an older car. 3.Returning the car is very fast.