The car rental company's service was okay, after all, it's a large company.

For some reason, the rental price I was given was three times higher than what I had booked. I had initially booked for a bit over 240 euros, but they quoted me over 670 euros. After confirming twice, they still insisted there was no issue. It wasn't until their manager intervened that they found the mistake and apologized. They also tried to upsell me to a higher category vehicle. The same issue occurred when returning the car; they gave me a bill for 670 euros. What the hell! Are they out of their minds? Just because the economy is bad doesn't mean they can do this. Passat, Passat.

1. The car provided was smaller than originally booked. 2. There was a small problem with the rental car, so we drove back the next morning to change the car, and the car we changed was more in line with the original reservation, but it was an older car. 3.Returning the car is very fast.

Les échanges ont été un peu compliqués pour comprendre les conditions (barrière de la langue) Le prix (275€) était plus élevé que le prix annoncé (158€): charges, plein d'essence. La voiture devait être rendue avec le réservoir vide, ce qui est assez compliqué. Du coup, on paie du carburant inutile

Car was fine.

I did not see the requirements for the added insurance on the website. When I got to the counter, there was no option other than to purchase it.