Antalya Kas Fethiye Pamukkale Izmir

Overall satisfied, they gave me a new car with only 4000 kilometers.

Couldn't get the Renault as booked, had to pay more to upgrade to another car, but the car was in good condition.

The service was okay, but they gave us a different model, and it felt significantly worse.

Satisfactory

Bad attitude. The booked car was not available, and they gave us a so-called equivalent car, but the trunk was too small to fit our luggage. After a long discussion, they said there were no cars left and asked us to switch to a sedan. If an SUV couldn't fit, how could a sedan? We reluctantly took the car, and after more than an hour, they called to say a car was available for a bit more money. Why didn't they mention this earlier? We thought a big company would have more cars and better communication, but we were disappointed. The return process was better, with good service as it was a different location.