It's better to buy full insurance at the store for just 300 dollars, then you won't need to pay a deposit. It's easy for stones to chip the windshield, and the damn goats even climbed on the car and scratched it.

The reserved car model wasn't provided, and they claimed it was because Mitsubishi cars have poor quality. That's astonishing information. If Mitsubishi cars are that bad, why haven't they gone out of business? And why are you still renting them out?

Quite good. The car was very clean when I received it. I booked an Outlander but got a RAV4.

At the Christchurch International Airport branch, even though I bought the super full insurance, they recommended a deposit-free direct compensation for up to 2500 NZD with a 300 NZD premium, which I didn't opt for. Also, I purchased the fuel-empty return option in Queenstown but felt it was overpriced; they charged 135 NZD while the fuel price was 1.98 NZD per liter.

First time renting a car for a self-drive trip, the process was very smooth.