My wife and I provided international driving permits and translation copies, but they said they couldn’t be used. We had to spend 120 NZD to get local certification. I don't understand why you sent me an international driving permit, claiming it would work in New Zealand, but it couldn't be used there. It wasted a lot of our time and disrupted our planned route. It was terrible. If it couldn't be used, what was the point of sending me the international driving permit?

Faced challenges during pickup; all necessary documents were not informed in advance

There was no Chinese service when picking up the car, and the girl from Taiwan who handled the return was very impatient.

When picking up the car, they informed me that the reserved model had already driven 200,000 kilometers and was in poor condition. They suggested upgrading to a Corolla for an additional 10 NZD per day. I'm not sure if this issue is on the rental company's side or QEEQ's.

Required to purchase local insurance