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Live chat Email us Service Code: 3229573314
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3229573314
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Great Ocean Road - Twelve Apostles

Reviewed: Wed, Oct 31, 2018
About Hertz: 10.0 /10
Quick rental process, easy return, friendly customer service with no unnecessary hassles.
About QEEQ: 10.0 /10

Relevant Reviews on Hertz MELBOURNE APT

Amanda Veblen

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Reviewed: Fri, Mar 31, 2017
About Hertz: 10.0 /10
The rental company is professional, the car was in great condition, and they even upgraded the model for free.
About QEEQ: 10.0 /10

Don Emmie

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Reviewed: Mon, Feb 26, 2018
“Melbourne - Yarra Valley - Phillip Island - Twelve Apostles - Apollo Bay”
About Hertz: 10.0 /10
The process was quite fast. The SQ5 we initially requested wasn't available, so they gave us a Q5 instead and offered us a full tank of gas so we wouldn't need to return the car with a full tank.
About QEEQ: 10.0 /10

Mark Kathleen

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Reviewed: Sat, Dec 9, 2017
About Hertz: 6.0 /10
The car I initially wanted was unavailable, so the replacement was smaller. I had to pay more for a bigger one. There were few staff members and lots of issues, so it took me nearly half an hour to complete everything.

Susie Hudson

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Reviewed: Thu, Feb 22, 2018
“Melbourne - Great Ocean Road - Melbourne”
About Hertz: 8.0 /10
The staff tried to sell us insurance and fuel options when we rented the car. We declined. They also asked if we were going to places off the Great Ocean Road and whether we had prepaid for toll roads. Overall, their attitude was good, but communication wasn't very smooth.

Lindsay Smollett

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Reviewed: Sat, Oct 11, 2014
About Hertz: 10.0 /10
The attitude was good, it was the model I booked, just over 20,000 kilometers. Supplementary full insurance was purchased from QEEQ at ¥201/day, while at the Hertz counter, it costs AUD 32/day, still more appropriate to buy at the counter. Toll fees were charged to the credit card after returning the car, with Hertz charging a service fee. Added a second driver when picking up the car, costing AUD 5/day, and the second driver’s credit card could be used for deposit and payment.

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