Very unsatisfied. It's been four months since my car rental, and they still haven't addressed the issue of overcharging. The car didn't have a navigation system, but they still charged me for it. They also claimed there was a scratch on the front bumper when I returned the car and said they needed to assess the damage and charge me. Four months have passed, and there's still no conclusion. The overcharged fee has not been resolved either.
Picking up and dropping off the car were both within the terminal, which was quite convenient. All I needed to provide was a translated driver's license, saving on notarization costs. Overall, I am fairly satisfied!
Everything good, only when we drop off theres a little scratch that we dont know about it (nothing happened) and it didnt mentioned in the form too.
They said its up to europcar germany (we rent in germany and drop off in switzerland.
We dont know is it going to be charge to us or not, hopefully not. If not charged so we give 100 for our experience with europcar.
About QEEQ:10.0/10
About price drop thing, we didnt experience anything. But i cancel my first booking because we found out that the price is lower after 1-2week, so we cancel and rebook with the new lower price
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