As I was organised the trip for guests who are paying for the trip including car rental fees. Even though I was the main driver, the guests still will to use their credit card to pay. However it was not feasible under your policies. This should be more flexible.

Everything was good.

Almost everything is good except full insurance recovery process not good at all.

Great price and a simple pick up & drop off process. Not pushy on the add-ons and helpful with assistance.

Car rental return signage at Brisbane international airport is hindered by high grass and we thought europcar has a different return location and skip the drive in. We google search and it directs us to domestic airport to return. It is important for stranger driver to see a clear company signage for easy and smooth car return.

The person on the desk tried to tell us next time we should solely book through their company and that it wouldn’t have been much dearer. I had checked though and it was quite a lot more expensive .

Great booking platform. No issues whatsoever. Would book through again definitely.