Mostly in Downtown Honolulu

The process was very simple, but the rental staff will routinely ask if you want to add insurance or pre-purchase a tank of gas, etc. I understand it's their job, just say NO and they won't pressure you. There was almost no waiting, and the whole process, including getting the car, took about 15 minutes, which was very smooth.

Convenient and fast

Alamo on Oahu is about a ten-minute drive from Honolulu International Airport, with a shuttle bus provided by Alamo. However, the driver of the return shuttle to the airport misunderstood our accent and dropped us off at the international departure hall, although we were actually flying with Iceland Air to the Big Island. Iceland Air's counter is next to the Hawaiian Airlines entrance in an inconspicuous row of low buildings. We walked for about fifteen minutes from the international departure hall, asking for directions along the way. Luckily, we had plenty of time, but it was still quite stressful. The wait time in line wasn't long; we were attended to right after the previous customer finished. Since we had just arrived in Hawaii, we weren't very familiar with the car rental process and policies. We asked a lot of questions, and the staff patiently answered all of them. It was our first time picking up a car, so we had many questions about the car's condition. Thanks to the staff's patience, we felt confident enough to start our trip.

Fast processing, simple return procedures. Nice.

対人対物の保険加入を勧められ加入したが、AXAの保険には対人対物が入っているかわからない。

万全プランで契約したが、対人対物の保証が判らなかったのでAlamoで加入させれた、AXAの保険で対人対物も対象なら余計な保険に加入させられたのでは？ 対人対物の保証があるのか分かりずらいので困る。