Shuttle service for both pickup and return at the airport was very convenient, and the business process was quite clear and standard. However, there was no so-called Chinese service available at all, even after I asked.
The staff on the app had no communication with the staff in the US! They couldn't answer anything online. We had to ask in person at the store. It took me over an hour just to get one question answered.
It was alright. I arrived very late and there was only one person at the counter, but the service was great. They offered additional services, but you can just decline.
Car exceeded our expactations - big and clean, almost new Chevrolet Malibu with very effective hybrid engine. Single minus - the office was closed at the drop-off because of national holiday (no one told us about it earlier).
About QEEQ:10.0/10
Excellent offers. Renting via Easyrentcars allowed us to save about 40% comparing to other agents!!!
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