I booked a Ford Falcon, but when I arrived at the store, they gave me a Renault SUV instead, which is not the same type at all. Although the SUV is indeed more suitable for Tasmania, we really wanted to experience the thrill of a muscle car. In the end, we had no choice as they said there were no other cars left. Despite choosing a more expensive option initially, they did not refund the difference. We spent more money but didn't get to drive the car we liked. By the way, most of the roads in Tasmania are very good and a sedan would have been absolutely fine. Don't worry too much about needing an SUV.

Very satisfied, there was almost no waiting time, got the car immediately.

Good enough, provides comprehensive information and guidance.

Affordable and plenty of options. I was given a 2.0 TDI Buick Regal wagon, which was very fuel-efficient.

Car’s seatbelt didn’t work and I had to back inside to queue again to request another car. A big waste of time.