CAR RENTAL REVIEWS ON BUDGET IN SYDNEY

Was a great car (except for the windscreen wipers)! They were extremely helpful in providing suggestions for alternative drop off at airport which made my travel plans much more convenient.

Had card fraud in between booking and paying and QEEQ customer service and chat was perfect to support the fix.

Overall good, no hassle, no upselling, just a great rental company.

Bonjour. Tout était parfait, le personnel à l'agence de Balktown et à l'aéroport de Sydney très attentif et serviable, les réponses aux demandes par mail et la voiture. Merci pour votre professionnalisme. Je conseille ce site.

Très bien, je recommande ce site

Overall, the service was quite smooth!

Avoid budget/avis! They have thieves among they employees: while I was taking out my luggage from the trunk, 2 employees took some small things I had deposited in the glovebox compartiment!

Excellent

Staff, loved the vehicle and its process were all smooth and fast.

Booking was a breeze, service staff were friendly, professional and easy to deal with.

The services at the counter was quick and good customer service

Great deals

The car was a bit old and poorly maintained. The car key was dead when I picked up the car, but the car was in motion when I got it. I didn't realize it until I stopped after an hour's drive, so I had to use the mechanical key for the next 10 days. On the third day, there was a tire pressure warning. I nervously found the nearest Budget store in a town nearby, but they said they wouldn't take care of a car not rented from them. I had to go to a repair shop myself, and fortunately, it just needed air and not a tire repair. The mechanic said the tire hadn't been inflated for a long time. The vehicle maintenance was terrible.

Humanized service, thorough and attentive.

The attitude, service speed, and patience of some rental company staff towards Asian or Chinese customers are questionable! There are significant differences compared to how they treat Western customers in similar situations!

Very good

受付ではGoogle翻訳で説明してもらい納得いく手続きでした。返却手順もYouTube動画でわかりやすい。

カスタマーがしっかりして質問回答も早かったです。

Average. The staff member handling the car pickup had a heavy Indian accent, making it hard to understand him, and he became a bit impatient later. I rented a Prado but received a Suzuki MUX instead.

Overall, I am very satisfied with the service. Even though the rental company provided incorrect information, the Budget staff were still patient in handling it.

I booked for a ‘medium’ sized suv and budget told me that it’s class S which is small.. budget said they no longer keep Mitsubishi asx and our only choice was small Suzuki suv or Hyundai Kona!

Booked a mystery car and was thrilled with the car we had. Superb service at Avis desk at Sydney airport.

Happy

Overall, it's quite convenient.

The Avis team stayed behind to welcome us and our booking into Sydney as we arrived with 10 mins till the car hire place closed. We were tired and worried that we missed it, but they were amazing and supportive.

I tried in advance to ensure there was a baby seat and even called Qeeq on the inquiry line. No assistance on the matter. Relieved that there was one when we arrived. I guess as a parent, you want a guarantee when arriving late.

When I went to pick up the car in the morning, I was greeted by a tall, dark-haired gentleman at the front desk on the left. Because I don't speak English, I had to use a translation device to communicate. He was very patient and even came out to the street to help me check the issues I mentioned. I'm very grateful for his help. When returning the car and handing over the keys at the front desk, a shorter gentleman asked if I had found their parking spot, noting that it could be hard to find. He was very warm and polite, and I appreciate their help!