Basic service. Bargain Sydney is not as helpfull as in Coolangatta or Hobart. Bargain Sydney shuttle van had little space for luggage and no help from drivers
About QEEQ:10.0/10
Have QEEQplatform a number of times and saved hundreds of dollars compared to booking direct with car hire companies
I specifically asked how they treat toll roads and I was advised that it was a $5 per day fee. But it was a $5 per toll extra fee and the admin fee was more than the car hire. I paid about $100 in admin fees whereas the car hire was only $60.
Convenient for pick-up and drop-off. Although the phone for pick-up was always unreachable, when we arrived at the pick-up location, there was a rental car company vehicle waiting for us. It seemed to be dedicated to picking us up, and it left immediately once we showed the rental slip. It appears the company takes great care of each customer.
It was okay. The front desk staff were very friendly and the process was convenient. However, the passenger door had a dent when returning the car. Fortunately, I had taken pictures beforehand (even though I had full insurance). I suggest the rental company repairs any damage beforehand to avoid affecting customer experience.
Car was small and low powered but suited our needs and purpose for this trip. Staff were excellent. Friendly and jovial. Answered all questions and took care of a minor problem without hesitation.
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Cathy Dobbin
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