Dubai, Sharjah, Abu Dhabi

This is a local car rental company in UAE. The service level is quite average.

1- during the process to receive the car told me model 2017 even i asked for new model!!!!!! 2- during pick up the car I waited around 30 minutes (that’s bad) 3- when they brought the car was very old car 2015 4- the car very dirty 5- the battery of the car died after 3 days 6- when I called emergency number 800 nobody answered 7- i called ALAIN branch thanks god they answered and bring another car. In the end I will not go again with Fast rent car they are ver unprofessional people

The car met my expectations. However Fast Rent a Car needs big improvement as they at=re too slow to process.

Would have been good to have been escorted to pickup location. Had a little difficulty finding the car in the general pickup car park one level up and away from Arrivals. Wasn’t told to report into second rental office - was given number plate of car only.

It is generally nice, but please check all scratches in time of check in, because they will count any scratch later Take in mind that they promise to give you back your hold amount after 2 weeks