The car we reserved was not prepared, and they provided a different model. When it came time to pay, they claimed we had to pay extra. This is the first time I've encountered such a forced upsell. It took over an hour of hassle to finally get a car. The experience was terrible. Seville pickup location.
The service representative was extremely friendly and attentive. They upgraded us to a Megane for free. The car was new and in great condition. Super satisfied.
About QEEQ:10.0/10
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