Terrible service. My flight was delayed by an hour and they canceled my fully paid reservation without a reason, and refused to give a refund afterward. It seems like blatant robbery of the rental fee!
Maria the lovely staff member at Easirent made my process absolutely faultless was extremely helpful and even gave me some ideas of places to visit. She actually made the experience so pleasant I will certainly use Easirent in the future.
About QEEQ:10.0/10
Good website could give more in regards to photos of the vehicles but many other car rental company's are the same across the board
The senior person on desk was a compete Ahole. Listened to him screwing a couple over -- when he tried the same with me I quickly straightened him out.
I arrived at Belfast Airport at 9.20pm. I called for the shuttle to pick me up but was told that the vehicle I had hired had a blown gear box and they didn't have any other cars to offer me. They were quite blatant and put the phone down!
I went to the offices in the morning. Whilst I was there I rang the number I called the previous morning. A mobile in the Managers' hand rang, but he swore he wasn't there the night before.
No apologies, no ownership of the night before's incident!
“Would choose a more recognised rental company next time with pickup location on airport site”
About Easirent:4.7/10
I was expecting a Ford Focus or equivalent but got a fiesta
The ‘shuttle bus’ was a car, that didn’t have a car seat in it even though our rental was booked with a car seat- not ideal to travel to the pick up with a baby on my lap
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