Very satisfied. The staff were very friendly, helpful, and patient.

Call the company upon arrival at the airport, and a shuttle will pick you up at a designated spot. It takes about half an hour. The car rental process is fairly quick.

Great service and quick pick-up

The car did not include liability insurance so was forced to buy this. The price was therefor not so cheap. Easy car should inform customer about this.

We received larger vehicle from lot. Vehicle in poor condition. Brakes rattled, car quickly overheated driving in traffic, car felt as though it was not safe and needed to be serviced badly. When I contacted YESAWAY, they were unable to accommodate us unless we drove the 2.5 hour back to LA. Discussion about what was wrong with the car resulted in customer service agent stating that if something was wrong with the car, it was our fault since we drove it off the lot. Very disappointed in overall quality and service.