Los Angeles-San Francisco-Las Vegas-Salt Lake City-Los Angeles

Couldn't get a Challenger when picking up the car, they gave me a Charger instead, which I thought was okay since it's a V6. However, the rear tire had a slow leak, almost got stranded on the way to Grand Teton National Park. Had to keep inflating the tire until I found a place to exchange the car. They tried to give me a Cruze, but after some negotiation, I got an Escape. They still charged me $61. Returning the car was relatively smooth, but they charged me $12 a few hours later, not sure what that was for. A few years ago, I rented from Hertz in North Carolina, and their service was much better. Not sure if it's a regional difference or if Hertz has declined. I recommend not choosing Hertz...

Happened to encounter good sales service

The handling was not particularly efficient. Average. I didn't receive the car keys and had to wait. I waited and waited, but no one came. When I went back, it turned out the keys had been ready for a while, but no one informed me.

Very nice, we met an unconventional rental manager who processed our rental right in the parking lot. It took only five minutes from arrival to getting the car, saving us from waiting in line at the store.

Overly enthusiastic... The pickup time was faster than other car rentals I've experienced before. However, they strongly pushed for additional insurance, even though we had already purchased full coverage.