The car was excellent. It took some time to be collected at airport and to get sorted out at Routes. Staff were ok. I had a query about items on the bill and sent an email to Routes. Did not get a reply

No complaints with Easyrentcars

The car we got (Jeep) was much larger than the car we chose (Toyota). Although the size of the vehicle was not an issue for me, it did mean higher fuel costs. I'm not sure a vehicle the size I ordered was available. This could be an issue for others. There was no user manual in the car - we couldn't turn the internal lights off for a number of days until someone told us how. Even google couldn't help us (suggested taking the fuse out). However, the service from Routes was excellent and I would definitely use them again.

Got a brand new car from them, pretty happy

Easy to use app, love it

Like: Friendly staff with professional approach, explained everything required some helpful tips about the toll highway. Drop off was smooth.
Dislike: Nothing

Like: the trip was really good the van was comfortable the price was awesome
Dislike: The van rotors needs to be change.