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From other countries or regions
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Live chat Email us Service Code: 8173436317
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8173436317
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Mainz Munich Salzburg Prague

Reviewed: Mon, Sep 10, 2018
About Europcar: 2.0 /10
They didn't inform us in advance that the Mainz train station has no office, causing us to search for a long time. We were promised to pick up the car before 8 PM on the same day, but we were told we couldn't, and ended up getting the car the next afternoon. It delayed our trip and increased accommodation costs.

Relevant Reviews on Europcar in Germany

Harley Marcellus

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Reviewed: Sun, Jul 28, 2024
About Europcar: 10.0 /10
Very good.
About QEEQ: 10.0 /10

Antonia Susanna

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Reviewed: Tue, Jul 24, 2018
“Munich-Regensburg-Vienna-Munich”
About Europcar: 2.0 /10
The actual charge was about 70 euros higher than the booking price

Geraldine Evan

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Reviewed: Tue, Aug 8, 2023
About Europcar: 2.0 /10
I booked the rental car two months in advance and called Europcar before departure to confirm that there would be no issues picking up the car at the store. I rented an automatic BMW X1 and scheduled to pick it up at 10 AM. However, when I arrived at the store, they told me there were no cars available, not even the automatic ones, except for a Volkswagen Golf and other manual cars. I explicitly mentioned that the Golf couldn't fit our luggage, and we don't drive manual cars back home. After much argument, I finally got a significantly downgraded Toyota CHR at 11:30 AM. Despite the pre-authorization being lifted after returning the car, without any notification or email, they directly charged 87 euros. I am currently disputing the transaction.

Simon Gibson

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Reviewed: Sun, Mar 3, 2019
“Berlin-Hamburg-Berlin”
About Europcar: 10.0 /10
Satisfied

Nicholas Anthony

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Reviewed: Mon, Sep 18, 2017
“Füssen-Munich-Königssee-Rosenheim-Würzburg-Cologne”
About Europcar: 2.0 /10
They told us to refuel a gasoline car with diesel, which caused the car to break down. This delayed our trip and led to additional transportation costs.

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