The service was excellent, and the car was provided quickly. The Audi A4 wagon was still new, with only 7200 kilometers driven. We drove over half of Germany and even went to Austria, covering more than 2300 kilometers in 6 days. We were reluctant to return the car.
They didn't inform us in advance that the Mainz train station has no office, causing us to search for a long time. We were promised to pick up the car before 8 PM on the same day, but we were told we couldn't, and ended up getting the car the next afternoon. It delayed our trip and increased accommodation costs.
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Augustine Windsor
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