カウンターのスタッフも 案内のスタッフもとても良い案内で、とてもスムーズでした。車も広くて快適でした

また、利用したいです

Customer service is slow to respond

This store has very low ratings on Google Maps. It is located at a distance from the airport, making it quite far to walk, and there are basically no sidewalks, which makes it very difficult. Additionally, their shuttle service is hard to find, and there are no clear signs indicating where to catch the shuttle. I couldn’t find the shuttle after searching for a long time, so I ended up walking... it was very hot. The staff indeed try to upsell extra insurance, giving various reasons why you need it. When picking up the car, we agreed that returning it an hour late would not incur extra charges, but when I returned the car five minutes past the agreed time, the system automatically charged me for an extra day. After noticing the discrepancy on the receipt, I complained to the return staff, who directed me to the pickup staff. After expressing my dissatisfaction, the pickup staff canceled the extra day's charge. Overall, although this store isn't exactly terrible, you need to be extra careful...

They were trying to upsell me on everything and the counter guy told me I was taking huge personal responsibilities on everything with me not buying their extra everything insurances when I did end up having lots included which was more than a bit weird.

All in all good. GPS places you behind Dollar Return off Nimitz.. not their fault.

Easy to book, little confusing with insurances offered but worked it out in the end... CHEAP rental price !