Very fast

Not crowded, but everyone speaks English

They tried to sell extra insurance, and claimed my reserved car wasn't available, suggesting other cars that required additional payment. Initially, the staff quoted an extra $48 per day, but when I said it was too expensive, someone who said they were a manager offered it for $24 per day. Since it was late and I needed to hit the road, I had no choice but to agree. It felt like a scam.

When we arrived at the Hertz car rental at Los Angeles Airport, the staff required us to pay a $400 insurance fee, claiming it was mandatory. After some hassle, the customer service from ZuZuChe helped us cancel this fee.

The international reputation of this well-known chain brand is trustworthy.