Spanish siesta time is frustrating! I chose to pick up the car at 1 PM on Monday, April 22nd. The booking showed that the store's operating hours were 8:00-21:00. When we arrived at the store with all our luggage at 1:05 PM, the doors were closed! There were no signs indicating a move or closure. After waiting a bit, we met a man who seemed to be returning a car. He informed us that it was a local holiday and the store was closed in the afternoon. Monday, holiday? I couldn't believe it and quickly checked online, discovering that April 22nd was Easter Monday in Catalonia! How would anyone not local know that?! We contacted the car rental company's international hotline, and after some negotiation, they arranged a taxi to another rental company at Barcelona Airport. I had booked an Audi A3, but the company’s new order was for a Golf. The staff said the car they provided was cheaper than the one I initially booked. They promised to refund me the difference. However, to my dismay, I was later informed that they could only refund the base car rental price after deducting the insurance. As a result, the base rental for the Golf was actually more expensive than the Audi A3! The case is still under appeal. My advice is never to rent a car from a city store in Spain; their operating hours are too unpredictable. The car rental company is also highly irresponsible!
一言でまとめる:
Spanish siesta time is frustrating! I chose to pick up the car at 1 PM on Monday, April 22nd. The booking showed that the store's operating hours were 8:00-21:00. When we arrived at the store with all our luggage at 1:05 PM, the doors were closed! There were no signs indicating a move or closure. After waiting a bit, we met a man who seemed to be returning a car. He informed us that it was a local holiday and the store was closed in the afternoon. Monday, holiday? I couldn't believe it and quickly checked online, discovering that April 22nd was Easter Monday in Catalonia! How would anyone not local know that?! We contacted QEEQ's international hotline, and after some negotiation, they arranged a taxi to another rental company at Barcelona Airport. I had booked an Audi A3, but QEEQ's new order was for a Golf. The staff said the car they provided was cheaper than the one I initially booked. They promised to refund me the difference. However, to my dismay, I was later informed that they could only refund the base car rental price after deducting the insurance. As a result, the base rental for the Golf was actually more expensive than the Audi A3! The case is still under appeal. My advice is never to rent a car from a city store in Spain; their operating hours are too unpredictable. QEEQ is also highly irresponsible!
Budget
Spanish siesta time is frustrating! I chose to pick up the car at 1 PM on Monday, April 22nd. The booking showed that the store's operating hours were 8:00-21:00. When we arrived at the store with all our luggage at 1:05 PM, the doors were closed! There were no signs indicating a move or closure. After waiting a bit, we met a man who seemed to be returning a car. He informed us that it was a local holiday and the store was closed in the afternoon. Monday, holiday? I couldn't believe it and quickly checked online, discovering that April 22nd was Easter Monday in Catalonia! How would anyone not local know that?! We contacted the car rental company's international hotline, and after some negotiation, they arranged a taxi to another rental company at Barcelona Airport. I had booked an Audi A3, but the company’s new order was for a Golf. The staff said the car they provided was cheaper than the one I initially booked. They promised to refund me the difference. However, to my dismay, I was later informed that they could only refund the base car rental price after deducting the insurance. As a result, the base rental for the Golf was actually more expensive than the Audi A3! The case is still under appeal. My advice is never to rent a car from a city store in Spain; their operating hours are too unpredictable. The car rental company is also highly irresponsible!
Spanish siesta time is frustrating! I chose to pick up the car at 1 PM on Monday, April 22nd. The booking showed that the store's operating hours were 8:00-21:00. When we arrived at the store with all our luggage at 1:05 PM, the doors were closed! There were no signs indicating a move or closure. After waiting a bit, we met a man who seemed to be returning a car. He informed us that it was a local holiday and the store was closed in the afternoon. Monday, holiday? I couldn't believe it and quickly checked online, discovering that April 22nd was Easter Monday in Catalonia! How would anyone not local know that?! We contacted QEEQ's international hotline, and after some negotiation, they arranged a taxi to another rental company at Barcelona Airport. I had booked an Audi A3, but QEEQ's new order was for a Golf. The staff said the car they provided was cheaper than the one I initially booked. They promised to refund me the difference. However, to my dismay, I was later informed that they could only refund the base car rental price after deducting the insurance. As a result, the base rental for the Golf was actually more expensive than the Audi A3! The case is still under appeal. My advice is never to rent a car from a city store in Spain; their operating hours are too unpredictable. QEEQ is also highly irresponsible!
Budget Bd Barcelona Cityの口コミ
Budget
1.車を受け取る際、スタッフが店舗の位置変更を教えてくれず、余計なガソリン代や駐車料金、タクシー代が発生しました。 2.車を借りた時の燃料計は満タン表示でしたが、システムでは620しかなく、返却時は820。ガソリン代を稼ぐための操作です。契約書には具体的な燃料量がなく、満タンと写真のみ。メールや通知の欠如もあり、謝罪なし。延滞料金を請求されましたが、燃料計の問題を伝えたらしぶしぶ免除されました。 3.車の受け取り時、スタッフが30分以上パソコンを修理し、私たちは立たされました。同等の車と言われましたが実際には違うものでした。追加料金が必要だと言われましたが、以前マラガで無料アップグレードされたと言うとスタッフは「ならマラガに行けばいい」と言いました。
Budget
車を取る店の店員は何度もQeeqで購入した車の危険を否定して、各道は私を販売して彼らの巨額の車の危険を買って、高い保険は拒絶して、更に更に天算の安い車の危険を販売して、みんなは必ず契約をはっきり見て再度署名して、店員の販売する保険を購入しないでください。
budget、バルセロナの店に変えた住所はqeeqプラットフォームに知らせず、地図に更新の位置をかけqeeqコール、問題を解決した、すぐ店の新住所にメールを送り、同日、時間は長くしかなかった。Qeeqスタッフありがとう!
Budget
車を取りに行った場所はバルセロナの中心部で、店は探しやすく、車を取りに行く人は比較的に多くて、待ち時間は比較的に長くて、駐車場は店からおよそ2つの交差点まで、まだ探しやすくて、車を返す時に出勤時間に達していないため、車をレンタカー会社の駐車スペースに駐車して、鍵を舎てて人を歩きます。車種も予定に合わせ、走らせ、比較的新しい満足
qeeqのサービスしていないと、私は域外レンタカーの不二
Budget
サービスが良く、車に乗り換えが便利
取りすぐ
Budget
口车にも、車の手続きが簡単に
手続きは便利で、いい体験。