Very good, very patient

I took the wrong road and ended up with all four tires punctured. Thankfully, I had comprehensive insurance and called for roadside assistance. However, the tow truck service was really slow; I waited for two hours without any phone communication. I called ALAMO's customer service three times—they were very polite and had a Chinese translator. Although I mostly understood, having a translator made communication easier. I'm very satisfied with ALAMO, but extremely dissatisfied with the towing company!

Fairly convenient, but there are too few locations. Previously rented a Mustang, but later had to switch to a Dodge because there wasn't enough room for luggage. Had to go to the airport for the switch, which was a bit inconvenient.

Muy buen servicio

Fácil de usar. Excelente

Very well

Very well