Five-Day Trip in Phuket

They wrongly withheld my deposit and took three months to return it.

No safety seat reserved.

The store is easy to spot coming out of the airport, but as others have said, the staff will aggressively recommend you buy insurance even if you already have it, and their English is very poor, making communication difficult.

Vehicle bumper loose！I think better to fix it before give us.

Like: Avis counter is located directly outside the baggage claim (if you land in the main terminal). The process was quick and the car was already parked outside ready for us.
Dislike: When leaving, we were going through the other terminal and there were no visible signs about where to return the car. I drove around the airport 3 times until someone directed me to the parking lot. Even after driving into the parking lot, it was difficult to spot the Avis signs and teams. Once I got there, I had to return the car and then return the forms to the counter inside the terminal (which was time consuming and inconvenient). There should be ONE place to return the car and forms, or someone should have done this for me.