オーランドでの運転は便利だった

Great experience, vehicle was upgraded at no charge (luck of the draw I guess) it was a relatively smooth experience.

My whole experience with the Orlando routes office was poor all around . The only good part about the experience was the driver who picked me up from the airport was very nice

SHOULD HAVE MORE SHUTTLE BUS IN BUSY TIME, SHOULD'NT HAVE TO WAIT FOR 30 TO 60 MINUTES

GOT GOOD PRICE

Overall good experience, the hour wait for the shuttle from airport to location was excessive. Also did not know I needed proof of my personal insurance in addition to the credit card auto insurance coverage I was using. Overall a good experience. I did witness the agent refusing people their rental because their arrival was supposed to be at 10am, they were delayed due to flights and they would not rent to them at 1500h. They actually took them back to the airport and refused to budge saying their rental contract had been closed! Fortunately, I was 30 minutes early, but that was also noted that I was early!

Like: Pick up staff was great
Dislike: Faster return