Los Angeles City

There was a significant queue.

There is a self-service machine for car pick-up, very convenient. The car is also very new, and the return process was smooth.

Convenient and fast

Excellent

Probably because of the relatively low price, there were a lot of people, and it took almost an hour to get everything sorted. Most importantly, when I provided my booking reference, they said my reservation number had already been used. It took a long time to resolve the issue with the staff. I wonder how others would handle this if they're unable to clearly express the issue in English? QEEQ needs to improve its coordination with overseas car rental companies.