Pickup process was quick, and they arranged a check-up swiftly when the car had warnings. However, they couldn't provide the agreed model and pressured me into an upgrade, costing me a few hundred dollars.

Good and convenient

Excellent

The rental and return process was very convenient. The car was in excellent condition with less than 16,000 miles. Picking up and returning the car at the airport was very easy.

The receptionist noticed our luggage and suggested upgrading the vehicle for an additional charge. After some negotiation, we agreed to pay an extra 300 dollars. When we saw the Chevrolet in the garage, it looked as big as a tank, which shocked us. With the help of the garage staff, we switched to a smaller Ford Explorer of the same class. Although it's an SUV, it felt a bit underpowered on inclines.