The service was good, but some contract terms were not explained in advance.

There was a rental company staff waiting for us in the arrivals hall right after we got off the plane. After gathering a family from the same flight, she drove us to the rental car point, which took only a few minutes. During the drive, she explained the traffic rules in New Zealand. Upon arrival, an employee immediately helped us with the procedures without any wait or pressure to purchase additional products. The service attitude was excellent.

スタッフは中国の方がほとんどで、彼女たちは英語が流暢でしたが、こちらの拙い英語でもアプリを介しながら親切に対応してくれました。

予約しやすく利用しやすいです。値下げプロテクターはまだよくわかりません。

Great car, friendly staff. only down side is that the tyre went flat as it had a slow leaking nail in there, there was no way of knowing if the nail was in there before we picked the car up or after... effectively doubled the cost of the rental

Good value for money, staff were professional and very helpful, easy and fast process. Nice amenities included in the vehicle such as umbrella, phone charger, and phone mounts. The only negative was that the vehicle had a smell inside. Would definitely use YesAway again.

Great price, easy booking. The price drop alert and automatic rebooking when a lower price occurred was almost too good to be true. Even got a credit back after the booking, not sure why? Great experience, would use again.