Budget Kona Intl Airport Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Duncan Leacock

United States

Reviewed: Sat, Mar 9, 2019

About Budget: 6.0 /10

It was very crowded.

Budget

Kona Airport(KOA)

Hawaii - Hawaii Island

United States

1 days rental

Relevant Reviews on Budget Kona Intl Airport

Gabriel Frances

United States

1 days rental

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Kona Airport(KOA)

Hawaii - Hawaii Island

United States

Reviewed: Tue, Apr 30, 2024

About Budget: 8.0 /10

Great attitude. Even if I'm not satisfied with the car, they immediately replaced it.

About QEEQ: 10.0 /10

Bradley Commons

United States

1 days rental

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Kona Airport(KOA)

Hawaii - Hawaii Island

United States

Reviewed: Mon, Jul 16, 2018

About Budget: 8.0 /10

The service attitude was good, but they kept recommending insurance, which was annoying!

About QEEQ: 10.0 /10

August Bessemer

United States

1 days rental

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Kona Airport(KOA)

Hawaii - Hawaii Island

United States

Reviewed: Tue, Apr 24, 2018

About Budget: 2.0 /10

They added extra insurance despite my refusal, claiming it was included in the package and that I didn’t need to pay more. After picking up the car, I reviewed the bill and found an extra charge of nearly $300! When I went back to dispute, they cancelled my order without a refund! Eventually, I rented from Alamo, whose service and vehicle conditions were much better than Budget. I've permanently blacklisted Budget and Avis! I hope the rental car platform can help me get my money back!