Spain

The car was scratched and it was smelling like cigarettes.

Easy to use and great price.

I am a frequent flier and always hire a car, however this is the first time I've used Firefly...I initially chose to use them because of cost; they were very competitively priced. The additional costs of the 'full to empty' which I experienced at the collection desk was (in my opinion) unclear and not in alignment to other car hire companies that I have used. At the point of collecting the vehicle I was offered to upgrade to 'full to full' to avoid the cost to refuel and service costs associated with refuelling which would have been about 70% of the initial hire cost!! Overall, once upgraded to full to full, (only 30 euros additional cost) the cost was still good value and the car was in good condition and more than met my needs. I would recommend, and use Firefly again, but maybe scrutinise the fuel policy to ensure that it is the best price and policy for my requirements. I just don't like having to question and negotiate at the car hire desk when I am under the impression that I have selected and completed an agreement.

Easy to use!

El coche supero las expectativas. Amplio y muy comodo.

Perfect assistance and cleared info about what is included and what is not coveres. Firefly very Recommend rental car.

Easy procces

the money was left without deposit.

very good very easy very cheap