Keddy by Europcar PHUKET INTERNATIONAL AIRPORT Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Ivan Keppel

Thailand

Reviewed: Tue, Jul 18, 2023

About Keddy by Europcar: 4.0 /10

First, I reserved three days through the app paying 500 yuan. Upon arrival at the store, I upgraded to full insurance which cost almost 100 yuan per day, totaling 300 yuan. Additionally, since the person paying and the driver were not the same, there was an extra handling fee of 120 yuan. The overall cost was 920 yuan for 3 days, averaging 307 yuan per day. Then I asked customer service and they said the upgrade could not waive the basic insurance. Yes, I am that fool. I won't rent from here again; it's too expensive. It's much cheaper to rent directly from the corresponding rental company.

1 days rental

Relevant Reviews on Keddy by Europcar PHUKET INTERNATIONAL AIRPORT

Denise McDonald

Thailand

1 days rental

Reviewed: Sat, Jan 6, 2024

About Keddy by Europcar: 4.0 /10

Other car rental companies allow differences between the driver's name and the credit card holder's name for the deposit without any issue. However, this company requires both names to match, otherwise, you have to pay an extra 2000 THB. If not, you can't pick up the car.

J.Chiu

Thailand

5 day rental

Economy | Mitsubishi Mirage or similar

Reviewed: Wed, Nov 9, 2022

“average”

About Keddy by Europcar: 6.0 /10

On return, staff was not sure about the damages the car already carried, and asked me if it was new. I had to load up photos takens during pick up to show the damage was already there. this would be a dispute had i not taken pictures as proof. Rear wind screen is covered with a film that made viewing unclear.

About QEEQ: 8.0 /10

Thailand

5 day rental

Economy | Mitsubishi Mirage or similar

Reviewed: Mon, Sep 26, 2022

“Would do it again.”

About Keddy by Europcar: 8.0 /10

I got a larger car then booked, and had a lot of space. the car itself was well used and had lots of damage and since I picked it up late night I couldn't see all of it in the dark, so I was a bit nervous what would happen at drop off, but staff was easy and swift and no issues.

About QEEQ: 10.0 /10

Thailand

1 days rental

Compact | Nissan Almera or similar

Reviewed: Sat, Aug 31, 2019

About Keddy by Europcar: 8.3 /10

There is only one counter at international building in Phuket airport. But I’ve landed at domestic so I need to walk across the building when pick-up and drop-off which is not convenient with the luggage.

About QEEQ: 10.0 /10

Good price and discount