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+49 6107 6353100
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9820705352
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9820705352
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Search for ZOOM Car Rentals in Toronto

The car was fine, but the service was horrid. The "no show" policy is absurd. Never using again.

Reviewed: Thu, Jun 13, 2019
About ZOOM: 6.7 /10
Zoom has a policy which is not detailed when making the reservation that there is a 2 hour window on the "pickup" time. We were delayed getting there (and definitely called them initially within the 2 hour window) and yet they put a "no show" on our reservation with no phone call or notification of any kind, despite the fact that I had pre-paid! When we got there, they had no cars available of the type I reserved, and we had to do a weird swap 2 days later to get what we had paid for originally. This is totally unacceptable and horrible customer service.
Toyota Corolla image
ZOOM
Toronto Pearson Airport(YYZ)
Toronto
Canada
Intermediate | Toyota Corolla or similar

Relevant Reviews on ZOOM Toronto Head Office

e.ramirez

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Full Size Van | Dodge Grand Caravan or similar
ZOOM
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Wed, Jul 13, 2022
About ZOOM: 9.0 /10
No tenía llanta de refacción. El chico que atendió muy paciente ya que mi inglés no es muy bueno .
About QEEQ: 10.0 /10
post image

S.Naidoo

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Economy | Mazda 2 2 Doors or similar
ZOOM
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Tue, Jul 12, 2022
“Easy seemless booking process. Downside was the distance of the offsite car pickup location.”
About ZOOM: 8.0 /10
The car was clean and staff were friendly and efficient. The biggest downside was the offsite location of the car pickup from the airport. I had to wait over 30 minutes for the shuttle to arrive after letting the rental agency know I was at the terminal. Overall it took almost 1.5hours from landing to car pickup. However that is probably reflected in the competitive pricing. I will use them again if I am travelling alone, but if travelling with a family and children then will opt for an airport pickup location.
About QEEQ: 10.0 /10

A.Abbas

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Full Size | Toyota Camry or similar
ZOOM
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Wed, Sep 4, 2019
“Poor service, bad customer care, pathetic experience, will never rent from Zoom again in my life”
About ZOOM: 2.0 /10
The car was dirty and not cleaned. It was a long wait and they were interested in selling the insurance. A pathetic argument was brought that my insurance is for Calgary only, so you had to buy the insurance from Zoom.

E.Saunders

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Compact | Chevrolet Cobalt or similar
ZOOM
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Sat, Jul 20, 2019
“Staff were the best car hire experience I’ve had. Pleasant, easy to deal with, and funny to boot!”
About ZOOM: 9.7 /10
Good car, great experience. Car hire a little out of the way but not inconvenient - that element is 4/5, but otherwise all 5/5. Would come back every time.
About QEEQ: 10.0 /10

C.Robson

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Compact | Nissan Versa Note 2 Doors or similar
ZOOM
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Thu, Jun 6, 2019
About ZOOM: 5.0 /10
Office staff were unhelpful, difficult and unfriendly. Before pick up minibus collected us from airport and allowed 15 passengers in a 12 seater minibus. 16 people in total crammed into a minibus. Driver continually answered calls on his mobile whilst driving us to the office. The collection point for the minibus is awkward also and the office to collect car is around 20 min drive.
About QEEQ: 9.0 /10

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