Easy seemless booking process. Downside was the distance of the offsite car pickup location.

No tenía llanta de refacción. El chico que atendió muy paciente ya que mi inglés no es muy bueno .

The car was below expectation as was old and damaged no Ariel for radio, and wing mirror stuck on with tape

Overall it was it was good, I had no problems

Tho was also good

First i rented a Toyota Camry and i got a Hyundai sonata, and that was not that bad, when i was receiving the car there was a minor scratch in the right bottom corner that i told the Zoom about and they stated this is a minor thing but when i returned the car they stated that his is a new scratch and they made me pay $500 for it, this is unfair for 2 reasons 1 - i did not scratch the car 2 - i had a full insurance on the car. why did i pay almost the same amount of the car rental on the insurance if it does not cover me as for Zoom they need to reconsider their customer service policies and they have to be fair with customers

I loved the application except one point that it was not clear that the car rental place was away from the airport.

Trop loin de l'aéroport - Trop long pour l'attente de la navette - Trop long pour récupérer le véhicule