From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5292577353
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5292577353
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Was an OK experience

Reviewed: Sat, Jul 27, 2019
About ZOOM: 6.0 /10
First i rented a Toyota Camry and i got a Hyundai sonata, and that was not that bad, when i was receiving the car there was a minor scratch in the right bottom corner that i told the Zoom about and they stated this is a minor thing but when i returned the car they stated that his is a new scratch and they made me pay $500 for it, this is unfair for 2 reasons 1 - i did not scratch the car 2 - i had a full insurance on the car. why did i pay almost the same amount of the car rental on the insurance if it does not cover me as for Zoom they need to reconsider their customer service policies and they have to be fair with customers
About QEEQ: 10.0 /10
I loved the application except one point that it was not clear that the car rental place was away from the airport.
Full Size | Toyota Camry or similar

Relevant Reviews on ZOOM Toronto Head Office

R.Try

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Mini Van | Ford E350 12 Seats or similar
Reviewed: Tue, Sep 24, 2019
About ZOOM: 7.3 /10
The car was below expectation as was old and damaged no Ariel for radio, and wing mirror stuck on with tape

A.Abbas

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Full Size | Toyota Camry or similar
Reviewed: Wed, Sep 4, 2019
“Poor service, bad customer care, pathetic experience, will never rent from Zoom again in my life”
About ZOOM: 2.0 /10
The car was dirty and not cleaned. It was a long wait and they were interested in selling the insurance. A pathetic argument was brought that my insurance is for Calgary only, so you had to buy the insurance from Zoom.

C.Druppers

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Medium SUV | Hyundai Santa Fe Sport or similar
Reviewed: Sat, Aug 10, 2019
“The service was good and I had no complaints”
About ZOOM: 10.0 /10
Overall it was it was good, I had no problems
About QEEQ: 8.0 /10
Tho was also good

D.Fernandez

View more >
Intermediate | Toyota Corolla or similar
Reviewed: Thu, Jun 13, 2019
“The car was fine, but the service was horrid. The "no show" policy is absurd. Never using again.”
About ZOOM: 6.7 /10
Zoom has a policy which is not detailed when making the reservation that there is a 2 hour window on the "pickup" time. We were delayed getting there (and definitely called them initially within the 2 hour window) and yet they put a "no show" on our reservation with no phone call or notification of any kind, despite the fact that I had pre-paid! When we got there, they had no cars available of the type I reserved, and we had to do a weird swap 2 days later to get what we had paid for originally. This is totally unacceptable and horrible customer service.

C.Robson

View more >
Compact | Nissan Versa Note 2 Doors or similar
Reviewed: Thu, Jun 6, 2019
About ZOOM: 5.0 /10
Office staff were unhelpful, difficult and unfriendly. Before pick up minibus collected us from airport and allowed 15 passengers in a 12 seater minibus. 16 people in total crammed into a minibus. Driver continually answered calls on his mobile whilst driving us to the office. The collection point for the minibus is awkward also and the office to collect car is around 20 min drive.
About QEEQ: 9.0 /10

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