North and South Island

The staff didn't explain clearly and added the cost of a full tank of fuel, but it was refunded after negotiation.

This was my first time renting a car abroad. I have to say, their service is impeccable. Even though there was a language barrier, we had a translator, so there were no issues at all.

Quick processing

Booked a Kia Cerato, the staff gave me an Audi A1. Really surprised me. Feeling this is the best rental company in the world.

It was a terrible experience when you pay for a small SUV and you get a sedan and you are told its a similar vehicle. The staff had no interest or care, all they kept saying is it has 5 seats and can hold your bags.

If you are going to let people book a SUV can you atleast make sure it comes with some sort of guarantee that your customers dont end up in a sedan. If I wanted a sedan, I would have booked a sedan and saved money. Im writing this review and I kind of know there is no hope in hell anything is going to come of it, but I have to try.