Christchurch--Greymouth--Pancake Rocks--Lake Matheson--Franz Josef--Wanaka--Queenstown--Milford Soun

The rental company is a 5-minute drive from the airport, and there was a shuttle service to pick us up. There were not many people when we arrived, so the process was quite efficient. The staff briefly explained safety precautions and the car's features.

The check-in was very quick, but the car pickup location was not easy to find. You have to wait at a special parking area for the rental company's shuttle to take you to their office, which is not very convenient since they don't have a designated store inside the airport. However, the paperwork at car pickup was done very quickly without needing to show the order. Returning the car in Queenstown was also problematic as the return location was hard to find, which delayed us a bit. The detailed address provided by QEEQ was not accurate. Their return location is actually at 31 Glanten Street in a small standalone house with a car bearing the Aerodrive logo parked out front. Nevertheless, the car return process was simple and took less than 5 minutes.

The service was excellent. They provided a detailed introduction to the car's condition and recommended reasonable additional insurance. The process of borrowing and returning the car was also very quick. We were able to pick up the car immediately upon arrival without any delay. Overall, it was a very good car rental experience.

Average

You can pick up the car directly at Christchurch terminal, no pushy insurance sales.