I clearly bought full insurance on Zuzuche, but when the windshield was chipped by a stone, they asked for over 3000 NZD in compensation at the time of return, saying I should claim it back through insurance later. The process and paperwork are handled by the rental company, so why should consumers have to pay upfront?
I reserved a Toyota RAV4, but was given a SsangYong instead. The car was much smaller, less fuel-efficient, and clearly not the same class as the RAV4. When picking up and returning the car, I noticed other customers also did not receive their reserved models and were given lower-class cars. This company attracts Chinese tourists with competitive prices but deliberately provides lower-class vehicles. I strongly recommend that rental car platforms ban such companies.
“Wanted a Hyundai Tuscon but was relatively pleased with the alternative (Nissan Qashqai). A bit smal”
About AERODRIVE:8.7/10
Helpful and knowledgable staff.
About QEEQ:7.0/10
Didn't offer me the 5% first hire when booking online.
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