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Live chat Email us Service Code: 2907091309
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2907091309
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North Island: Auckland - Waitomo - Matamata - Rotorua

Reviewed: Sat, Dec 15, 2018
About AVIS: 10.0 /10
Excellent!
About QEEQ: 10.0 /10

Relevant Reviews on AVIS Auckland Airport

Wayne Franklin

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Reviewed: Sun, Feb 25, 2024
About AVIS: 8.0 /10
Very satisfied
About QEEQ: 8.0 /10

Phyllis Morgan

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Reviewed: Wed, May 22, 2024
About AVIS: 6.0 /10
The customer service of the rental car company could not provide the correct drop-off location as per my request. They just kept repeating the complicated drop-off instructions! The overall service level of the staff needs improvement!

Todd Southey

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Reviewed: Sat, Nov 4, 2023
About AVIS: 2.0 /10
I returned the car on time, but they charged me an extra day with no way to file a complaint.

Sharon Walker

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Reviewed: Mon, Jun 11, 2018
About AVIS: 6.0 /10
They said no automatic transmission... was forced to upgrade

Elvis Lee

View more >
Reviewed: Sun, Mar 11, 2018
About AVIS: 2.0 /10
For the first 4 days, I got the Hyundai iMax 8-seater van I had booked. The rental company provided a 2017 new car in great condition, and the pickup process was simple. On the fourth day, we needed to exchange the car in Wellington to get the same model in Picton on the South Island. However, AVIS in Picton couldn't provide the same model and gave us a 5-seater Highlander instead. They suggested we try our luck tomorrow morning if we don't pick it up today. Due to our itinerary and hotel reservations, we had no choice but to continue with the smaller vehicle for another 5 days. Key issues: 1. They did not provide a matching model and downgraded us, ignoring our concerns. 2. The service attitude was poor; they demanded payment for scratches on the previous vehicle (which was clearly noted by the front desk to have been caused by the previous renter). 3. They were verbally sarcastic and ignored our request for a similar 8-seater model. They showed disdain for Chinese people and accused us of being unreasonable when we left. Note, six adults and six suitcases crammed into a 5-seater SUV—it was unbearable.

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