Very good car rental company.

After a rather terrible experience with one of the larger name car rental companies, I had some concerns about getting another. Luck transpired to provide Discount Car & Truck Rentals - while a ridiculously low price (around ~£150 less than the nearest big name company for the same class of vehicle) usually means some kind of lacking in customer service, they were absolutely perfect all the way through. No trouble on pick-up/drop-off, flawless documentation of prior damage, I'm almost certain they let me off the fee for cross-border transit and were even kind enough to drive me back to the bus-stop with a side trip to the supermarket to pick up supplies for my ex-pat colleagues back home. If I am ever in need of a motor in an area that this company covers (Canada and Northern US states), I will for sure without question use them again.

Easier to use than some other car comparison sites. Some variation between the terms and conditions supplied by Easyrentcars.com and Third Party site - particularly regarding transit fees, mileage and international documentation requirements. Worked in my favour but just to say be sure to double check.

We were told that our US auto insurance did not cover the rental and were required to buy the Discount auto policy. The windshield developed a crack which I reported to their staff. We were told that the policy did not cover windshields and tires and that there would be an additional $500 fee.

1st car seem to have a problem with the suspension (steering and pedals vibrating on highway). 2nd car was not aligned at all. Disappointing from Discount.

Not enough counter staff. They have many costumers and can’t procide sufficient service properly. The pick up takes very long. no after hour drop off, drop off takes very long and is completely unnecessary. Worst car rental experience I’ve ever had.