It's okay.

The experience with Hertz was terrible. Do not choose this company. The system is chaotic, and every employee seems clueless about their job. They overcharge without reason, the refund process takes forever, there's no way to file complaints, and nobody takes responsibility. The handover process is extremely disorganized. The car itself had some minor issues. Additionally, they didn't mention any problems when the car was returned, but few days later they claimed there were scratches for which I couldn’t prove the responsibility, and they charged my credit card without my consent. Their actions are extremely unacceptable. Complaining to the rental platform didn’t help at all, still no resolution. Very poor service.

The rental office is right at the exit of the international arrivals hall at the airport, making the car pickup very convenient. The car is parked in a lot just outside the airport, and you can push the luggage cart right to the car. It's very close.

Picking up and returning the car was very quick and convenient. It would be great if a detailed return route was provided because I got lost near the airport due to unfamiliarity with the area.

Firstly, the deposit hasn't been refunded yet! Secondly, I rented the car for one day and chose the full tank option, thinking they would deduct according to consumption, but they only refunded a certain percentage of the remaining fuel. The front desk didn't inform us about this when we booked. Frustrating. However, the service attitude was quite good. Just be cautious, everyone.