Due to business trips, I frequently use car rental services, but I will never use this company again, even if the prices are very cheap. There are too many hidden charges. Firstly, the front desk staff deliberately slowed down their work because I didn't buy the insurance they recommended, and they found various excuses not to give me the keys. When returning the car, they told me that the front windshield had some scratches and asked me to pay for it. After cleaning the windshield with water, I found it was just dirt and not really damaged, but then they started finding other problems. Such disgusting service is really frustrating. The tricks are too many, with lots of hidden charges, and they even justifying it by saying it's just business. It's very obvious they are trying to rip off customers.